What We Offer
- 9am – 5pm (Mon – Fri) access to service desk 8am – 6pm access to service desk. 24/7 critical support 24/7 access to service desk
- Chargeable next day on-site Chargeable next day on-site support, discounted Same day on site support (subjective)
- Full infrastructure support
- Cyber Security
- Account management
- 12 month review (Account Manager) 6-month review (Technical + Account Manager) Quarterly Review (Technical + Director)
- Proactive 24/7 monitoring
- Strategic technical advice
- Discounted day rate for onsite services
- Unique multi-layered / direct line of communication
- Technical 1-on-1 support
- Site visits, free of charge
To find out more information about multi-layered communications, please give us a call on 01625 682 273 or request a callback.
A package tailored towards lower maintenance clients who need support but it is not the bedrock of their business.
Technology is essential to your business and you acknowledge the importance, this package will support your business seamlessly.
You want your MSP to feel like an on-site IT department without the overheads. This package gives you just that.
Looking for something more tailored to your needs?
We can tailor a package perfect for you. Simply get in touch by requesting a quote or requesting a callback.