We Provide Outstanding

Cyber Security Solutions
Remote Working Solutions
Infrastructure Support

for businesses of all sizes, worldwide.

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What We Offer

Bespoke IT solutions ensuring the client remains first

At Client First Solutions, we provide custom IT services worldwide for small and large businesses. Many businesses are adapting to the Managed IT Service approach, but they are often not optimizing the intended service. Our experienced IT team ensures you are only ever seconds away from engaging with one of our engineers across one of the many communications platforms we have made available. Communication is pivotal between client and provider when seeking slick, seamless service.

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Our Packages

All of our packages include:

Access to Service Desk

The client IT service desk at Client First Solutions is available 24/7, whenever you may need it. We know that some businesses do not require round the clock assistance with their IT infrastructure. So, we offer multiple levels of IT services. Please visit our packages page if you want to take a closer look at the various levels of support that we offer.

Full infrastructure support

The desire from businesses to have the flexibility to work from anywhere has never been higher. Working with industry leading technologies, we support the individual, with a typical device count per user now sat at around 3 devices per user we have deployed an enterprise grade system which connects the dots between the hardware and reports back to us, keeping us ahead of the game and enabling us to have a pro-active conversation in the majority of cases.

Account management

A familiar voice is always a perk when dealing with a service provider on a regular basis. We ensure that your business will be communicating with an account manager who thoroughly understands your businesses needs and requirements. This is invaluable upon periodic technical reviews.

Multi-layered communication

We ensure users are able to contact us with technical issues no matter the circumstances, tickets can be raised via multiple platforms and also our unique communication platform which guarantees a live chat and response within seconds.

Testimonials

Why use Client First Solutions?

  • 100% of calls answered within 30 seconds
  • 100% of our clients would recommend us
  • 95% first time fix rate
  • SLA response rate 99.4%

APJ was introduced to Client First Solutions when sourcing an IT partner to oversee our transition to Microsoft 365 Business. We needed a solution that was reliable and easy to migrate too and CFS were on hand to manage the entire process. All the work was done to a high standard, professionally and delivered promptly. CFS took time to visit us to learn the requirements of our business and tailor their services accordingly. As a market leader in our sector it is reassuring that Client First Solutions are on hand 24/7 to provide support.

Rob Piggott IT Manager at APJ Solicitors

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CFS staff are refreshingly pleasant to deal with, the service has a very personal feel to it. Quick, accurate diagnostics get me up and running again in no time. Everything I need from this type of service. Very pleased.

Jonathan Mulroy Managing Director at Rockefellers Jewellers

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Since switching to CFS my initial expectations of the level of service have been far exceeded. Being based in New York their relative location was a concern but I have found them to be instantly available no matter what the time and ready to deliver fast, effective solutions with a consistency not experienced with any of our previous service providers. Hope it continues.

Christopher P. Skroupa CEO at Skytop Strategies, New York

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